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DRIVE-Summer
2015
PROGRAM-MBA
SEMESTER-I
MB0038 – Management
Process and Organizational Behavior
Qus:1 List and
describe the different strategies in the Organization.
·
Listing the
strategies
·
Explaining the
strategies
Answer:
Listing the
strategies:
Strategy
in organisations can be divided into three:
·
Corporate
strategy
·
Business
strategy
Qus:2 What do
you mean by Decision Making? Explain Decision making under certainty,
uncertainty and risk. Describe the steps in Creative Decision making.
·
Definition of Decision
making.
·
Decision making
under certainty, uncertainty and risk
·
Steps in
Creative Decision making
Answer:
Definition of
Decision making:
Decision
making can be defined as the way of choosing from the alternatives. Since no
action can be taken without a decision, planning will not go any further
without a decision and hence, decision making is an integral part of planning
even if it is done quickly or
Q3. What is
meant by ‘span of control’? Differentiate between narrow span of control and
wide span of control. What are the factors that influence the span of control?
·
Meaning of ‘span
of control’ ,
·
Difference
between narrow span of control and wide span of control,
·
Factors that
influence the span of control
Answer:
Span of control:
The number of subordinates that a
manager or supervisor can directly control. This number varies with the type of
work: complex, variable work reduces it to six, whereas routine, fixed work
increases it to twenty or more.
Difference between narrow span of
control and
Q4 Define
Organizational behavior. What are the various approaches to Organizational behavior?
·
Definition of OB
·
Approaches to OB
Answer:
Definition of OB:
OB
can be defined as a systematic study that investigates the impact of individuals,
groups and organizational factors on productivity to include effectiveness and
efficiency, absentee, turnover, organizational citizenship behavior and job
satisfaction.
·
By
systematic study we mean looking at relationships and attempting to attribute
causes and effects, and
Q5. Perception
is the way we see and interpret things. Explain the importance of such
‘perception’. What are the factors affecting perception?
·
Importance of
perception,
·
Factors affecting perception
Answer:
Importance
of perception:
Perception
is perhaps the most important aspect of OB that we use in our daily life and in
management. The importance of perception is:
·
While
creating vision for an organization, our perception of the future and the way
things should be is a
Q6. Give the
definition and importance of ‘motivation’. Describe Maslow’s hierarchy of needs
theory.
·
Definition of
motivation,
·
Importance of motivation,
·
Maslow’s hierarchy
of needs theory
Answer:
Definition
of Motivation:
Motivation
is “the process that account for an individual’s intensity, direction, and
persistence of effort toward attaining a goal.” (Robbins, 2003) Intensity is concerned with how hard
a person tries. This is the element most of us focus on when we talk about
motivation. Direction is the
orientation that benefits the
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