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DRIVE
SUMMER
2015
PROGRAM
MBA/
MBAFLEX/ MBAHCSN3 (Sem 4), MBADS (Sem 4 / Sem 6),
PGDHSMN
(Sem 2)
SUBJECT
CODE & NAME
MH0059
– Quality Management in Healthcare Services
Qus:1
Discuss the history and scope of quality in healthcare.
·
History
·
Scope
Answer:
History:
According to Ellis and
Whittington, there have been two conventions of quality in world history. They
are the convention of quality in industry and the convention of quality in
healthcare. The following discusses the past,
Qus:2
Explain the application of quality concepts in healthcare organisations.
·
Explaining
the application of quality concepts in healthcare organisations
Answer:
Explaining
the application of quality concepts in healthcare organizations:
Application of
quality concepts in healthcare organisations consists of the degree to which
healthcare service for individuals and population has met the following:
·
Must
increase the desired health outcomes (quality principles).
·
Must
be
Qus:3 Discuss quality management in health care.
·
Dimensions
of quality management
·
Principles
of quality
·
Objectives
of quality and quality policy
·
Requirements
of quality patient care
Answer:
Dimensions
of quality management:
By observing the
quality of care laws and metrics, and how they relate to these eight dimensions
of quality which are:
·
Quality
of reporting The National Health Profile (NHP) is a
collection of currently available
Qus:4
Explain the seven quality tools. Add a note on advantages and disadvantages of
quality control.
·
Explanation
of seven quality tools
·
Advantages
and disadvantages of quality control
Answer:
Explanation
of seven quality tools:
1. Flowchart:
Flowcharts give a visual illustration of the sequence of the operations needed
to complete a task. To understand a process, the first step is to draw a
flowchart of the process. Every process will need
Qus:5
Discuss quality assurance in healthcare services.
·
Strategy
of quality assurance
·
Implementation
of quality assurance programmes
·
Advantages
and disadvantages of quality assurance
Answer:
Strategy
of quality assurance:
Quality assurance is a
cycle that is to be followed for the continuous improvement of quality. The
different stages are to asses, monitor and improve the quality of the services
provided by the healthcare sector. Planning is done in our everyday lives and in
our facilities. Planning is also critical for
Qus:6
Explain the importance of teams in healthcare.
·
Explanation
of importance of teams in healthcare
Answer:
Explanation
of importance of teams in healthcare:
A team is a
group of individuals or people working together to produce products or deliver
services and to achieve shared goals. A team performs interdependent tasks to
work towards a common mission. Team members share goals and are mutually
accountable for accomplishing the tasks in an organisation.
Get fully solved assignment. Buy online from website
online store
or
plz drop a mail with your sub code
we will revert you within 2-3 hour or immediate
Charges rs
125/subject and rs 700/semester only.
if urgent then call us on 08791490301, 08273413412
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