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PROGRAM
- BSc IT
SEMESTER
II
SUBJECT
CODE & NAME
BT0071,
TECHNICAL COMMUNICATION-THEORY
BK ID -
B0955
CREDIT -
2
MARKS - 30
Q1. Write a note on Evolution and
characteristics of Technical Communication. [5+5] = [10]
Ans: Evolution
of Technical Communication: Documents in the form of invoices, receipts and deeds
are the earliest samples of technical communication. The English poet
Geoffrey Chaucer wrote some technical communication about the astrolabe,
a navigational
instrument. The Origin of
Species, Charles Darwin‟s famous
work on evolution, is another example of technical communication. But
Q2. Briefly explain primary and
secondary audience.
Ans: Primary Audience: consists of people who have a direct role in responding
to your documents. This includes people who use your information in doing jobs.
They might evaluate and revise your document, or they might act on your
Q3. Explain the following. 4+3+3
= 10
1. Structural Clash
2. What is Information Chunk?
3. How do Chunks work?
Ans:
1. Structural clash: Most systems have a
mix of dependent and non-dependent functions. Where there are
dependencies, a numbered hierarchical structure for the user information
is obvious. Where the functions are non-dependent, a nonlinear or
horizontal structure makes more sense. But on paper, you cannot
effectively represent a non-linear structure. So you must arbitrarily
assign importance to
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