Get fully solved assignment. Buy
online from website
online store
or
plz drop a mail with your sub
code
we will revert you within 2-3
hour or immediate
Charges rs
125/subject
If urgent
then call us on 08791490301
Drive
Spring
2017
Program
MBADS
(SEM 4/SEM 6)
MBAFLEX/
MBA (SEM 4)
PGDTQMN
(SEM 2)
Subject
code & name - QM0024 – Managing Quality in the Organisation
Book
ID - B1931
Credit
and Max. Marks - 4 credits; 60 marks
Q.1: What is the
meaning of stakeholders? Discuss about stakeholders of an organisation.
Stakeholders
Stakeholders of an organization.
ANS:
Stakeholders:
Stakeholders
in an organisation are those people, groups, and organisations without which an
organisation would fail to exist. They
Q2.
Define the term ‘Leadership’. Describe the major leadership theories. 10
Answer: Leadership:
In
your day-to-day life, there may be a few people who inspire you, direct your
actions, and guide you in every aspect of your life. These people are called
leaders. Without them, it may be difficult for you to take the right decisions
at the right time. Similarly, an organisation also needs such leaders to
take more effective decisions. In this section, let us study the concept
of leadership and the
Q.3: Explain -
Decision Making Process in detail.
Decision Making
Process
ANS:
Decision Making
Process:
Every
decision involves a certain amount of risk. For example, an organisation has
made a decision to expand its business by entering into a
Q4.
Define performance measurement. Explain why it is needed for an organization?
(Definition, Need for Performance Measurement) 10
Ans: Performance
Measurement: As
discussed earlier, performance measurement is one of the most crucial elements
of total quality initiatives of an organisation. It is primarily concerned
with managing the outcome and reducing or eliminating the overall
variation in products or processes. The main objective of performance
management is to make effective decisions regarding actions affecting
products, processes, and output. Performance measurement is basically an
overall management system that aims at preventing and detecting flaws in
order to achieve conformance of the quality of products, services, or
processes to customer requirements. In addition, it aims at process
optimisation by achieving increased efficiency and effectiveness of
products, services, and processes.
.
Q.5: Explain – the need and importance
of quality culture.
Need and importance of quality culture
ANS:
Need and importance of quality culture:
As
a customer, you expect to purchase products or services that meet your
expectations of quality. Quality as a
Q6 Write short notes on:
a) Corporate Social Responsibility (CSR)
b) CSR Initiatives in India
Meaning and basic elements of CSR
CSR Initiatives in India
Answer;
Meaning
and basic elements of CSR:
CSR can be defined as a
voluntary approach that probes to integrate various ethical, social, and
environmental concerns in an organisation. In other words, it is concerned with
the relationship of an organisation with its stakeholders, such as government, customers,
and people of a society. According to
Get fully solved assignment. Buy
online from website
online store
or
plz drop a mail with your sub
code
we will revert you within 2-3
hour or immediate
Charges rs
125/subject
If urgent
then call us on 08791490301
No comments:
Post a Comment