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DRIVE – Spring 2017
PROGRAM - MBADS
(SEM 3/SEM 5) MBAFLEX/ MBA (SEM 3)
SUBJECT CODE &
NAME - MA0039 & RETAIL BANKING
BK ID - B1619
CREDITS- 4
MARKS – 60
Q1. What is a
garnishee order ? Does it differ from an Income-tax Attachment order ? 6, 4
Ans: Garnishee Order: A garnishee order is an order
issued by the court in favour of judgment creditor attaching the funds
of judgment debtor lying
Q2. Write a note on
collection of trade bills. Illustrate a popular third party product offered
through the banking channel. 6, 4
Ans: Collection of Trade Bills: Banks help in commercial
transactions by helping parties involved in trade to settle their dues.
The traders (both seller and buyer) believe that the receipt and payment
of money for the goods is assured because of the involvement of banks as
a collection agent. Following documents are involved in a trade
Q3. “Handling of
negotiable instruments are important activities of commercial banks”. Elucidate
the statement. 10
Ans:
Handling Negotiable Instruments: Negotiable instruments are
principal instruments for making payments and discharging business
obligations. These are transferable documents and regulated through laws
contained in the Negotiable Instrument Act, 1881. According to Section
13 of Negotiable Instrument Act (NI Act), a “Negotiable instrument means
a promissory note, bill of exchange or cheque payable either to order or
bearer.” Justice K. C. Willis defines
Q4. “Settlement of
claims needs expertise and acumen” Explain giving illustrations. 10
Ans:
A person who is nominated by the depositor is called
’nominee’. On death of the depositor, a nominee can claim the balance in the
depositor’s account by submitting ID proof and death certificate of the depositor
to the banker. Nomination makes it
Q5. Write a case
study on phishing in a commercial bank. 10
Ans: Phishing: Did you know that e-mails, long
considered the most convenient form of communication, can actually
spring some nasty surprises for you? Recently, a few ICICI Bank
customers in Mumbai, to their utter dismay, discovered that e-mails can
be extremely hazardous, if not to their health, at least to their
security. These ICICI Bank customers received an e-mail from someone who
posed as an official of the bank and asked for sensitive information
like the account holder's Internet login name and password and directed
them to a Web page that resembled the bank's official site. When some
customers wrote in to find out what the e-mail was about, the bank officials
registered a complaint with the police. New as it may be in India, it is
actually a popular banking scam
Q6. Explain the
five principles of lending. 10
Ans:
Principles of lending: Commercial banks lend deposits
collected from public. To avoid risks and to ensure safety of these
funds, banks are required to adhere to the principles of lending. There
are basically five principles of lending which are considered as
significant. They are safety, liquidity, profitability, purpose and
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