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DRIVE-
SPRING 2014
PROGRAM/SEMESTER-
MBADS (SEM 3/SEM 5) MBAFLEX/ MBAN2 (SEM 3) PGDBMN (SEM 1)
SUBJECT
CODE &NAME-MA0036 FINANCIAL SYSTEM AND COMMERCIAL BANKING
Q1.
The Federal Reserve is the central bank of the United States. Its unique
structure includes a federal government agency, the Board of Governors, in
Washington, D.C., and 12 regional Reserve Banks. Compare and contrast the
organizational structure and the functions of the Reserve Bank of India and the
Federal Reserve of US. (Organizational Structure, Functions) 5, 5
Answer.
Organizational
Structure
Reserve Bank of India
The organizational Structure of
Reserve bank of India can be studied in three different parts. Firstly, the
central board of directors. It is the main committee of the central bank. The
directors here are being appointed by the government of India for the term of
four years. Second is the Local Boards
or the Supportive Bodies. There are 4
Q2.
Mention the features and types of financial instruments that are offered by
ICICI bank. (Financial instruments, Features) 5, 5
Answer:
Financial
instruments ICICI Bank
Equities and Fixed Income Instruments
ICICI Bank offers a complete range of custodial services and ensures
high processing standards, which are ISO 9001:2000 certified. Services offered
are:
Q3.
Discuss the features of the latest monetary policy of RBI. (Explain the
features of the latest monetary policy of RBI) 10
Answer:
Monetary Policy
Monetary policy means
using of official instruments under the control of the central bank. Monetary
Policy can be broadly defined as "the deliberate effort by the Central
Bank to influence economic activity by variations in the
Q4.
Describe the internal and external machinery of handling customer complaints.
(Explain the internal and external machinery of handling customer complaints.)
10
Answer:
Internal and external Machinery to handle Customer
complaints/grievances
The customer is having
full right to register his complaint if he is not satisfied with the services
provided by the bank. He can give his complaint in writing, orally or over
telephone. If customer’s complaint is not resolved within given time or he is not
satisfied with the solution provided by the bank, he can approach Banking
Ombudsman with his complaint or other legal avenues available for grievance
redressal.
Q5. Do you agree that succession planning is an important parameter of
corporate governance? If so, please analyse this argument with respect to Axis
bank and ICICI bank. (Axis bank and, ICICI bank) 5, 5
Answer:
Yes,
succession planning is an important parameter of corporate governance. There will be a committee of the Board of Directors (the "Board")
of Liberty Global plc (the "Corporation"), which will be called the
Succession
Q6.
Compare and contrast of any two Bank’s Basel –II disclosures (Tier-I capital,
Tier-I ratio, Total capital, Capital Adequacy Ratio -CAR). [(Tier-I capital,
Tier-I ratio, Total capital, Capital Adequacy, Ratio -CAR) of two banks] 5, 5
Answer:
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TABLE:
DF-2
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