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DRIVE-SPRING 2014
PROGRAM-MBADS (SEM
4/SEM 6) MBAFLEX/ MBAN2 (SEM 4) PGDHRMN (SEM 2)
SUBJECT CODE &
NAME MU0018 – Change Management
BK ID-B1807
CREDIT & MARKS-4
Credits, 60 marks
Q1. Discuss the
various perspectives of organizational change.
(Explaining the
perspectives of organizational change) 10
Answer.
Perspectives of organizational
change
Organizational change has been
studied from multiple perspectives at micro and macro levels. It is one of the
many perennial issues in organization and management theory. We can broadly
study them under seven main perspectives.
These are:
1. Environment
2. Contingency
3. Resource-dependency
4. Population-ecology
5. Institutional
6. Evolutionary
7.
Adaptive
Q2. Explain the
various steps at which control takes place in a Change Management Process
(Explaining the
steps at which control takes place with regard to Change Management) 10
Answer.
Steps at which
control takes place with regard to Change Management
In the change management process,
controlling takes place at various steps, which are as follows:
Step l: Preparation for change
Q3. Discuss the
various factors affecting the choice of a change Strategy
(Explaining the
factors affecting the choice of a Change Strategy) 10
Answer.
Factors
affecting the choice of a Change Strategy
A number of factors need to be
considered while choosing a proper change strategy. A mix of strategies can be
adopted depending upon a number of factors.
These basic factors are:
(i) Urgency of the need for
change: Quick
change strategies should be chosen, if the situation demands affecting the
Q4.What do you mean
by Organizational Effectiveness? Explain the approaches involved in achieving
Organizational Effectiveness
(Definition of
Organizational Effectiveness, Explain the approaches to achieve Organizational
effectiveness) 2, 8
Answer.
Organizational
Effectiveness
Organizational effectiveness has
been defined as the degree of goal achievement. The determination of an
organization’s goal(s) is crucial in evaluating effectiveness of an
organization. The first step in the determination of goals is to distinguish
between official and operative goals.
Q5. Define
organizational Culture. Describe briefly about the types of organizational
Culture
(Definition of
Culture, Explaining the various types of organizational culture) 2, 8
Answer.
Culture
The word ‘culture’ has been
derived metaphorically from the idea of ‘cultivation’, the process of tilling
and developing land. When we talk about culture, we are typically referring to
the pattern of development reflected in a society’s system of knowledge,
ideology, values, laws, social norms and day-to-day rituals. Organizational
culture is said to be a blend of innovation and the ability to take risks,
attention to detail, outcome orientation, people
Q6. Write a brief
note on the following:
a)Kurt Lewin’s Model
of change
b)Burke-Litwin
Model of organizational performance and change
(Explaining the
concept of Kurt Lewin’s model, Explaining the concept of Burke-Litwin model) 5,
5
Answer.
a)Kurt Lewin’s
Model of change
In order to ensure that change is
permanent, Kurt Lewin described the three phases of the change process which
can enable the organization to move from the current state to the desired
state—Unfreezing, Changing, and Refreezing.
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