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DRIVE- SPRING 2014
PROGRAM- MBADS (SEM 4/SEM
6)
SUBJECT CODE & NAME- QM0017
QUALITY MANAGEMENT SYSTEMS
Q.1: Describe the
various clauses provided by ISO 9001:2008 standard.
(Meaning of ISO 9001:2008 standard,
Clauses provided by ISO 9001:2008 standards) 2, 8
ANS:
Meaning of ISO
9001:2008 standards:
ISO
9001:2008 is a written set of standards that describes the basic elements and
clauses of the Quality Management System. It is a systematic approach to
managing processes in an organisation that ensures that the products and
services of an organisation meet or exceed the needs of the customers. It is
Q.2: Explain the
maturity levels of People Capability Maturity Model (People CMM).
(Explanation
of People Capability Maturity Model (People CMM), Maturity levels of
People Capability Maturity Model (People CMM)) 2, 8
ANS:
Explanation
of People Capability Maturity Model (People CMM):
The
People Capability Maturity Model (People CMM) is a structure that helps
organisations successfully address their people issues. The People CMM is an
organisational change model. It is a maturity framework that centres on
constantly improving the management and development of the human assets of
Q.3: Explain
the elements and benefits of Occupational Health and Safety Management Systems
(OHSAS).
(Meaning of
OHSAS
Elements of
OHSAS
Benefits of
OHSAS) 2, 4, 4
ANS:
Meaning of
OHSAS:
Occupational
Health and Safety Management Systems (OHSAS) 18000 (the latest version is BS
18001:2007) specifies theoccupational health and safety standard. It has been
was created from world’s leading national standards
bodies, certification bodies, and specialist consultancies. It is based on
already
Q.4:
What is ISO 22000? Describe the
key elements. What are the benefits of ISO 22000?
(Meaning of
ISO 22000
Key
elements of ISO 22000
Benefits of ISO 22000) 2,
3, 5
ANS:
Meaning of
ISO 22000:
ISO
22000 aims at providing the effective food safety systems, operate and improve
the standards within an organised management system. The practices given in the
standard should be implemented in all activities by the organisation. The basic
aim of ISO 22000 is to provide food safety. Supply chain
Q.5: What is business
excellence? Explain the core themes of excellence.
(Meaning of
Business excellence
Explanation of the core
themes of excellence) 4, 6
ANS:
Meaning of
Business excellence:
Business
Excellence is an integrated leadership and management system that explains the
elements necessary to sustainable organisational excellence. It can be used to assess
and improve any aspect of an organisation, including leadership, strategy and
planning, people, information and knowledge, safety,
Q.6: Explain
the elements and benefits of SA 8000.
(Meaning of
SA 8000
Elements of
SA 8000
Benefits of
SA 8000) 2, 4, 4
ANS:
Meaning of
SA 8000:
Globalization
of business, while providing considerable profit to organisations, has brought
new challenges and risks. As supply chains become more difficult, it is
increasingly difficult to guarantee transparent management practices in every
market. SA8000 is a global social accountability standard for
You can pay in 6 instalment of
Rs 125-125 if u have any doubt.
computeroperator4@gmail.com
www.smuassignment.in
www.assignmenthelpforall.blogspot.in
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