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DRIVE-SPRING
2014
PROGRAM-MBADS
(SEM 4/SEM 6) MBAFLEX/ MBAN2 (SEM 4)PGDPMN (SEM 2)
SUBJECT
CODE & NAMEPM 0017 –PROJECT QUALITY MANAGEMENT
BK
ID-B1346
CREDIT
AND MARKS-4 CREDITS AND 60 MARKS
Q1.
Write short notes on:
·
Quality control vs. quality
assurance
·
Project requirement documents
·
Pareto charts
·
Malcolm Baldrige national quality
award
(Quality
control vs. quality assurance, Project requirement documents, Pareto charts,
Malcolm Baldrige national quality award)10 (2.5 marks each)
Answer.
Quality
control vs. quality assurance
Quality control is done at the
end of a process or activity to ensure that quality standards have been met.
Quality control by itself does not provide quality, although it may identify
problems and suggest ways to improve it. In contrast, quality assurance is a
systematic approach to obtain quality standards. Quality assurance must be
planned
Q2.
Explain the steps of an organizational change model.
(Description
of each step of the organizational change model)10 (2 marks for each step)
Answer.
Step
of the organizational change model
The steps of an Organisational
change model include the following five stages:
·
Create
Vision.
·
Motivate
change.
Q3.
Write short notes on:
·
Role of inspection in quality
management
·
Communities of practice vs.
business units
·
Cycle time optimization
·
Supplier quality rating
(Role
of inspection in quality management Communities of practice vs. business units
Cycle time optimization Supplier quality rating)10 (2.5 marks each)
Answer.
Role
of inspection in quality management
Inspection plays an important
role in quality management. The products should be inspected at the end of the process
to make sure that they meet the specification. The products should be checked
before they are delivered to
Q4.
Explain the five elements of six sigma.
(Description
of each element of six sigma) 10 (2 marks each)
Answer.
Element
of six sigma
As far as Six Sigma is concerned,
there are five elements which govern the implementation strategy of this
methodology. They are top management commitment, training schemes, project team
activities, measurement system and the stakeholder involvement. All the five
elements support the improvement strategy and the project
Q5.
Explain errors of measurement and describe the types of sampling risks.
(Explanation
on errors of measurement, Explanation of how to reduce and control errors of
measurement, Description of sampling risks) 4, 2, 4(2 marks each)
Answer.
Errors
of measurement
To ensure the quality of a
product, errors of measurement is very important, as test cases are executed at
various levels defects if found any in the tested area. The defects are logged
and data is collected. The defects are then fixed. The testing team verifies if
the defect was really fixed and closes the defects. This information is very
Q6.
Explain the project management value
initiative.
(Description
of project management value initiative, Steps of project management value
initiative) 4, 6
Answer.
Project
management value initiative
The project management initiative
program is a six step process which is designed to bring about a measurement
team from the introduction to the project management-focused measurements
through the design, the development
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