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DRIVE-
SPRING 2014
PROGRAM- MBA (SEM
4), MBADS (SEM 4 / SEM 6), PGDHSMN (SEM 2)
SUBJECT CODE
& NAME- MH0057 – Management of Healthcare Human Resources
BOOK ID- B1321
CREDIT &
MARKS-4 Credits, 60 marks
Q.1: Explain the
factors that contributed to Human Resource Management’s strategic role in
healthcare.
Explaining the 10 factors
that contributed to Human Resource Management’s strategic role in healthcare
ANS:
Explaining the 10 factors that contributed to Human
Resource Management’s strategic role in healthcare
The factors
contributing to the strategic role of human resource management in healthcare
are as follows:
·
The
increasing dimensions of healthcare organisations have made
theemployee-employer relationship to be impossible. In the employee employerrelationship,
the employee and employer treat each other asindividuals and understand mutual
problems. In small organisations itmay be possible today, but, in case of big
hospitals the supervisors aremostly interested in getting the work done which
hampers theemployee–employer relationship. SHRM helps to strengthen theemployee-employer
relationship.
Q.2: Describe
recruitment in healthcare services.
Meaning and definition
Factors affecting
recruitment process
Importance of
recruitment
Sources of recruitment
Recruitment process
ANS:
Meaning and definition:
Recruitment refers to
the process of attracting, screening, and selecting qualified people for a job
at an organisation or firm. This is done to meet the requirement of the
organisation in having the right people to do the right jobat the right time to
ensure that the organisation’s goals are met. Recruitment precedes the
selection process, which involves creation
Q.3:
Explain the steps in manpower planning.
Mentioning
the steps
Explanation
of all the steps in manpower planning
ANS:
Mentioning the steps :
Manpower planning is a
systematic approach and is followed as a set of procedures. The steps in
manpower planning are as follows:
1. Analysing the
current manpower inventory.
2. Making future
manpower forecasts.
Q.4: Define performance
appraisal. Explain the components of performance appraisal.
Definition of
performance appraisal
Listing the components
of performance appraisal
Explanation of the
components of performance appraisal
ANS:
Definition of
performance appraisal:
Performance appraisal
is the process of obtaining, analysing and recording information about the
relative worth of an employee. The focus of performance appraisal is measuring
and improving the actual performance of the employee and
Q.5: Describe HR audit
process.
Mentioning the phases
of HR audit process
Explanation of various
phases
Mentioning the
components of HR audit process
Explanation of the
components
ANS:
Mentioning the phases
of HR audit process:
The HR audit process
consists of three different phases. Each phase is aimed at building upon the
previous phase. This is to ensure that the organisation will have a good
overview of the developments in the HR functions.
The three phases
consist of ten steps as mentioned below:
1. Initial phase:
(i) Notification
(ii) Planning
(iii) Open meeti
Q.6: Discuss the
importance of team work in healthcare services.
Essentials of team work
Strategies for
effective team building and trust
Mc Grehor’s approach to
team building
ANS:
Essentials of team
work:
There are certain
essentials of team work which are advisable, it is given below:
·
A
leader for the team.
·
A
common goal.
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