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DRIVE
SPRING 2016
Program
MBA
Semester
3
Subject
code & name MU0012 – Employee Relations Management
1. What
do you understand by ERM? List out the importance of ERM?
List the
different levels of strategy in an Organization?
Definition and Importance of ERM
Different levels of strategy in
an Organization
Answer: As the term suggests,
ERM is all about management of relationship with employees in an organisation.
It involves providing required training to employees, maintaining clear
communication, ensuring timely redressal of
2. Explain
the types of organizational conflict?
Briefly
explain The Trait Theory and Managerial Grid Model.
Types of Organizational Conflict
Explain two leadership theory
i.e. The Trait Theory and Managerial Grid Model
Answer: Types of organisational conflict
·
Personal conflict: This conflict arises
due to differences in the perceptions and personality of individuals.
Professional counsellors may be required to resolve such conflicts, but
managers try to
3. What are the different types
of organization discipline? Write down the steps followed in Common
disciplinary procedures?
Different types of organization
discipline
Common disciplinary procedures
Answer: Types of Organisational Discipline
Preventive
and corrective discipline
Discipline
can be classified as preventive and corrective on the basis of the methods of
implementation of disciplinary measures.
·
Preventive
discipline: This
form of discipline encourages employees to follow rules and standards
4. Illustrate
the points that is considered by the management while handling grievances?
What do
you understand by collective bargaining? What are the three levels in which
collective bargaining operates?
Precautions while handling
grievances
Definition of collective
bargaining
Different levels in collective
bargaining operates
Answer: Precautions While Handling Grievances
·
Always
make sure that the managers concerned in the grievance handling events have a
quiet place to meet the complainant.
·
Always
ensure that managers have sufficient time to dedicate to the complainant.
·
Explain
the role of the manager, the strategy and the events clearly in the grievance
handling procedure.
·
Explain
the situation in detail to the employee to avoid any misunderstanding and
encourage better
5. What
are the advantages and disadvantages of having Trade Unions? Describe trade
unions in India.
Advantages and disadvantages of
Trade Unions
Trade Unions in India
Answer: Advantages of Trade Unions
·
Increased
wages: Organisations
that have trade unions tend to offer higher wages compared to non-unionised
industries.
·
Counterbalance
monopsony: In
the case of monopsonistic employers, trades unions can bargain to raise
6. Write a brief note on the
following :
(i)
Workmen’s Compensation Act, 1923
(ii)
Types of Reward Systems
Answer: i) Workmen’s
Compensation Act, 1923
The
Workmen’s Compensation Act is applicable to the whole of India. This Act covers
workers of factories, mines, plantations, construction companies, transport
undertakings, railways, shipping companies and circuses. This Act is applicable
to all establishments which have 20 or more employees. Even casual
Get fully solved assignment. Buy online from website
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or
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