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DRIVE-Spring
2016
Sem-
IV
MU0016-
PERFORMANCE MANAGEMENT AND APPRAISAL
Q1. Explain the aims
and purpose of “Performance management’’? 10
Aims of Performance Management
Purpose of Performance Management
Answer:
Aims of Performance Management
The major objectives of
performance management are discussed below:
·
To enable the employees towards achievement of
superior standards of work performance.
·
To help the employees in identifying the knowledge
and skills required for performing the job efficiently as
Q2. Define performance appraisal.
What are the dimensions of performance appraisal? Describe the characteristics
of performance appraisal. (Definition of performance appraisal, Dimensions of
performance appraisal, Characteristics of performance appraisal) 2, 3, 5
Answer:
Performance
appraisal is also known as performance evaluation or performance review. It is
the most crucial phase of the performance management process. Performance
appraisal is a necessary management technique, wherein the employee and their
manager mutually discuss and evaluate the employee‟s performance for the past
year. Performance appraisal helps to have written records of the employee‟s
performance to
Q3. Explain 5 traditional and 5
modern methods of performance appraisal. 10
Traditional and modern methods of
performance appraisal
Answer:
Traditional Methods
From the name itself, one can identify that
these are the methods that are most commonly used. The traditional methods of
performance appraisal
are:
·
Essay
appraisal method.
·
Straight
ranking method.
·
Paired
comparison method.
·
Critical
incidents method.
·
Field
Q4. What is performance feedback?
List any 3 important principles of feedback? Explain some of the pitfalls of
performance feedback?
·
Meaning of performance feedback
·
Three important principles of
performance feedback
·
Pitfalls of performance feedback
Answer:
Performance
feedback is, generally, in the form of an annual evaluation, that is,
performance reviews are scheduled annually, in which your performance is
measured against pre-established criteria. This type of an appraisal review
offers both the parties – the giver and the receiver, an opportunity for a
formal, documented communication. Feedback serves as a cornerstone to help
employees to improve their performance in
Q5. What is meant by “360 Degree
feedback”? Explain its purpose. What are the advantages and disadvantages of
360 degree feedback? (Meaning of 360 degree feedback, Purpose of 360 degree
feedback, Advantages of 360 degree feedback, Disadvantages of 360 degree feedback)
2, 4, 2, 2
Answer:
360-Degree feedback
In this
system of feedback, an individual receives feedback from almost all the people
who work around them. Feedback is provided from different directions which
include peers, subordinates, supervisors, and even the individual themselves.
The objective of this is to give the individual personal feedback from a
variety of perspectives, so as to provide the individual a more complete
understanding of how others perceive them. 360-
Q6 Write a brief note on Ethics
in performance management. (Importance of ethics in PM, Concept of PM as
related to ethical aspects, Role of ethics in PM) 3, 4, 3
Answer:
A
performance appraisal feedback which helps the individual to recognise
objectives that are closely linked with that of the organisation's, moulds the
individual to perform at a higher level and the organisation is less likely to
lose a valuable employee. The objective of the performance appraisal feedback
is to develop the individual and not to threaten their self-esteem. Hence,
treatment of people is the most fundamental ethical issue. Thus,
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