Tuesday, 25 October 2016

bbr501 smu bba fall 2016 (jan/feb 2017 exam) Vth sem assignment

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DRIVE
fall 2016
PROGRAM
Bachelor of Business Administration - BBA
SEMESTER
V
SUBJECT CODE & NAME
BBR501- Store Operations & Job Knowledge

1. What are the various services provided by retailers?
Explanation of various services
Answer:
Services Provided by retailers:

These services can be in terms of helping the customers in selecting the products, lay-away services, after-sales services, installations, demonstrations and fair prices. Increase in the living standards of consumers and stiff competition mean that retailers have to provide quality services


2 What are the components of store opening and closing checklist?
Checklist for Store Opening.
Checklist for Store closing
Answer: To create a checklist, the store head needs to define the tasks to be performed in order to run the store smoothly. There are usually two types of checklists prepared in a retail store. These are

3 What are the various roles and responsibilities of the head visual merchandiser?
Role and responsibilities of a visual merchandiser that describes the various roles and responsibilities of the head visual merchandiser

Answer: Role and responsibilities of a visual merchandiser
Effective visual merchandising requires good visualisation skills. Thus, a visual merchandiser must have


4 What are the major duties of distribution centre head?
Duties of Distribution Centre Head that explains the major duties of distribution centre head.

Answer: Distribution centres are separately operated from retail stores at zonal or regional levels. Every zonal/regional distribution centre employs one distribution centre head executive and

5 Discuss the various employee grooming standards, which stores usually follow.
Grooming Standards for Store Employees that discusses various employee grooming standards that are usually followed by stores

Answer: Stores usually follow certain employee grooming standards, which are:
Ø  It is mandatory for every store representative to wear the prescribed store uniform every day


6. What are the steps involved in entry process of customers?
Explanation of the concept
Answer:
Let us now study the steps involved in the store entry process for customers:
1.      When customers visit a store, they expect that there should be proper parking arrangements for their vehicles. In such a case, the store security guard at the gate should help customers by making proper parking arrangements and ensuring a hassle-free parking system. To do so, the security


Get fully solved assignment. Buy online from website
online store
or
plz drop a mail with your sub code
we will revert you within 2-3 hour or immediate
Charges rs 125/subject
if urgent then call us on 08791490301, 08273413412



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