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DRIVE: SPRING 2015
Program: BBA Semester 1
Subject code & name: BBA102 –
ORGANIZATIONAL BEHAVIOUR
Book ID: B1498
Credits &
Marks: 4 CREDIT, 60 MARKS
Q.1: Define Organization
Behaviour. Discuss the Scientific Management Approach and the Contingency
Approach to Organization Behaviour.10
Meaning of Organization Behaviour
Concept of Scientific Management
Approach
Concept of Contingency Approach
Answer:
Meaning of Organization
Behaviour:
Organizational Behavior (OB) is
the study and application of knowledge about how people, individually and
groups behave as individuals as well as in groups in the organizations. Its
main purpose is to build better relationships by
Q.2: What are Emotions? Discuss
it characteristics (4,6)
Concept of Emotion
Explain its characteristics
Answer:
Concept of
Emotion:
Emotions are defined as a complex pattern of arousal, subjective feeling and cognitive interpretation involving physiological and psychological reactions. They can also be explained as intense feelings that are directed at someone or something (object). Emotions are often confused with moods and affect. Affect is a broad concept and includes a wide range of feelings that we experience under normal and abnormal circumstances. They include emotions. Thus emotion is a
Emotions are defined as a complex pattern of arousal, subjective feeling and cognitive interpretation involving physiological and psychological reactions. They can also be explained as intense feelings that are directed at someone or something (object). Emotions are often confused with moods and affect. Affect is a broad concept and includes a wide range of feelings that we experience under normal and abnormal circumstances. They include emotions. Thus emotion is a
Q.3:
What do you mean by Communication? Explain the process of Communication (2,8)
Meaning
of Communication
Explain
the process of Communication
Answer:
Meaning
of Communication:
The word communication is derived
from the Latin word “commun is”, which means common.
Communication, therefore, refers to the transmission and reception of ideas, facts,
opinions, feelings, emotions and attitudes by two or more individuals.
Q.4:
Discuss the Thompson’s Conflict Management Styles (10)
Explain
all the five conflict management styles
Answer:
Explain
all the five conflict management styles
Q.5:
What do you mean by a Group? Explain the characteristics and the types of
Formal groups. (2, 4, 6)
Meaning
of a Group
Characteristics
of a Formal group
Explain
different types of Formal Group
Answer:
Meaning
of a Group:
A group can be defined as a
collection of two or more people who have a common explicit goal and interact
with each other for achieving the goal; members are aware of each other and
perceive themselves to be a part of the group.
Q.6:
Write short notes on the following:
a)
Situational Leadership Model
b)
Path Goal Theory
Answer:
Explain
Situational leadership Model:
The situational leadership model
was given by Hersey and Blanchard in the year 1969. In this model, on the basis
of relationship behaviour and task behaviour, four leadership styles were
suggested. In the situational model a style of the leadership is matched with
the maturity of the followers. The maturity of the follower is decided by his
ability to take responsibility, his education, willingness to do a task and
capacity to set high but attainable goals. Task behaviour is all
Get fully solved assignment. Buy online from website
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