Thursday, 14 May 2015

qm0025 smu mba Spring 2015 IVth sem assignment

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SPRING 2015
Program
MBADS (SEM 4/SEM 6)
MBAFLEX/ MBA (SEM 4)
PGDTQMN (SEM 2)
Subject code & name - QM0025- Quality Standards and Models
Book ID - B1932
Credit and Max. Marks - 4 credits; 60 marks

Q1. What is meant by “Environmental management”? What are the key environmental issues faced by the world? 10
Answer: Environmental Management: The earth nurtures multiple forms of life and sustains various human activities. However, of late, due to a growth in population and excessive exploitation of natural resources, there is a great threat to the co-existence of diverse creatures and the sustainable development of human beings. This necessitates the adoption of environmental management. It involves the


Q2. How does ISO 18001 standard help the organisations? Describe the contents of OHSAS 18001: 2007. 10
Answer: Contents of OHSAS 18001:2007: Due to increased awareness, customers now demand for products of an organisation that is certified according to the OHSMS standard. In response to this customer demand, the OHSAS 18001 has been developed. The objective of OHSAS 18001 is to support and promote efficient OH&S practices, which align with the socio-economic needs of the organisation. The contents of OHSAS 18001 are listed and described briefly, as follows:

Q3. What is ISO/ TS16949? Explain ‘production part approval process’ in detail. 10
Answer: ISO/TS 16949: “ISO/TS 16949: 2009, in combination with ISO 9001: 2008, defines the QMS requirements for the design and development, production, and relevance, installation, and service of automotive-related products.”

ISO
ISO/TS 16949: 2009 is applicable to those sites of the organisation where the manufacturing of customer-specified parts (for production and/or service) takes place. In an automotive supply chain, the ISO/TS 16949: 2009 standard can be applied at any stage, starting from supplier of raw materials to end customer.


Q4. Write short notes on the following: 5, 5
(a) IT Service Management
(b) Information Security Management
Answer: (a) IT Service Management: Businesses in today’s highly competitive world continue to face fundamental issues pertaining to the value of, sustainability of, and satisfaction with IT.
While the IT sector has seen tremendous growth in the past, and the growth potential in the future is also promising, IT organisations within businesses today are under increasing pressure to justify the value of


Q5. What is CMMI? Explain in brief the process areas of CMMI. 10

Answer: CMMI: CMMI, which is a successor of the (Capability Maturity Model) CMM, is basically a process improvement approach. This approach provides organisations with the necessary elements of effective processes. CMMI was developed to integrate and standardise the separate models of the CMM and to eliminate other drawbacks of the CMM. CMMI documents the industry best practices that are segregated into separate areas of interests rather than separate functions. Organisations have the freedom

Q6. What is People Capability Maturity Model (PCMM)? Explain the maturity levels of PCMM. 10

Answer: PCMM: Organisations, today, operate in a market where intense competition exists, not just for products and services but also for the talent or the people. All of us are aware of the fact that success in the talent market has a huge significance over success in business. As the economy becomes more knowledge-focused, and the knowledge required in building products and delivering services increases, the presence and retention of experienced employees become a critical factor in improving productivity and the time to market. Talent/people-related challenges are not just restricted to recruitment and

Get fully solved assignment. Buy online from website
online store
or
plz drop a mail with your sub code
we will revert you within 2-3 hour or immediate
Charges rs 125/subject and rs 700/semester only.
if urgent then call us on 08791490301, 08273413412



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