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DRIVE-Spring
2015
PROGRAM-MBADS
(SEM 3/SEM 5) MBA FLEX/ MBAN2 (SEM 3)PGDROMN (SEM 1)
SUBJECT
CODE & NAME-ML0012-Store Operations
BK
ID-B 1763
CREDIT
& MARKS-4 Credits, 60 marks
Q1.
“Managing a retail store is a complex activity”. Explain this statement in
context to the role of a Retail store manager.
(Explanation
of the roles) 10
Answer:
Explanation of the role of a Retail store manager
Managing a retail
store is a complex activity. Retail store running cost is continuously
increasing. More and more stores are coming into picture and competition is
becoming tough day by day. Profits are continually shrinking. Therefore, the
role of retail manager becomes more crucial under the circumstances
Q2.
Explain at least three general expectations from a store manager. Name a few
standard departments in centralized retail companies and their functions. 10
Answer:
Expectations from a Store Manager: Each store has high expectations
from its store manager. He is the representative of the management in
the store. While recruiting, generally, management has the following
Q3.
Which factors should you consider while deciding the rack arrangement in a
store? 10
Answer:
Rack arrangement: There
is as such no uniform layout of racks which is applicable to all stores. It varies
from store to store and organization to organization. Basically, the layout of
a store depends upon the position of racks that provides a distinct appearance to
a store. The following factors should be
Q4.
In how many groups can merchandise be divided when classified on the basis of
usability and condition? Write a note on any one such group. (List the all
types, Explanation of any one) 10
Answer:
Classification on the Basis of
Usability and Condition of Merchandise:
(i)
Serviceable, unserviceable and obsolete merchandise
(ii)
Dead stock items
(iii)
Unused merchandise
(i)
Serviceable,
unserviceable and obsolete merchandise: Serviceable merchandise is that
which has developed a temporary malfunction. If proper service or replacement
is provided, it may become serviceable again and its useful life may thus be
extended for some more time. Unserviceable merchandise is that which has been
utilized to the maximum possible extent. Thus, it has lived out its lifetime
and can only be
Q5.
“Standardization is the process of establishing the acceptable levels of
various characteristics on the basis of study, experiment and statutory
requirements”. Comment (Meaning of standardization, Explanation of different
levels) 3, 7
Answer.
Standardization
Standardization is the
process of establishing the acceptable levels of various characteristics on the
basis of study, experiment and statutory requirements. It’s different from specification.
It is beneficial to optimize the
Q6.
Write short
notes on: 5, 5
a)Preservation of merchandise
b) Principles of Merchandise handling
Answer: a)Preservation of merchandise: Preservation of merchandise means
the protection of goods from fire, rust, dust, theft, corrosion, weather,
moisture, etc., so as to maintain the original value and quality of
merchandise. If merchandise is not protected in the right manner, deterioration
is bound to occur. The cost of merchandise deterioration is one of the most
important elements constituting ‘inventory-carrying cost’ and it is necessary
that the same is kept to the minimum. Goods that are preserved in
Get fully solved assignment. Buy online from website
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if urgent then call us on 08791490301, 08273413412
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